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Privacy Policy

The Company, Motor City Hot Tubs,  is committed to respecting the privacy and security of your personal information.  Motor City Hot Tubs, has created this Privacy Policy to inform you of the information gathering, collecting and dissemination practices for its website, www.motorcityhottubs.com.  The following Online Privacy Policy describes the information we collect and how we use it. By using this Website, you consent to our privacy policy.  For questions or concerns, please email us at motorcityhottub@gmail.com or contact us at:

Motor City Hot Tub
Customer Service
7575 Highland R., Waterford, MI 48327

Collecting Information

As with many websites, we collect information about how visitors use our Websites. You can visit many of our web pages without telling us who you are or revealing any personal information about yourself. We may track your visit for trends and statistics, but you will remain anonymous unless you tell us who you are. Once you choose to give us your personal information, you are not anonymous to us.

We may collect personal information when you register on, log on, or visit our Websites, including when you purchase product, participate in activities on our Websites and when you provide information to our customer service representatives. Finally, our Websites may offer testimonials, product feedback, conversation pages, social community environments, profile pages, and other Public Forums (as defined in the Terms of Use governing our Websites (the “Terms”)), as well as other features in which you may provide us with User Generated Materials (as defined in the Terms). If you provide personal information when you use any of these features, that personal information may be publicly posted and otherwise disclosed without limitation as to its use by a third party.  We may use third parties to provide products, services and information to you.  These service providers will have access to your personal information in order to provide these services, but when this occurs we implement reasonable contractual and technical protections to limit their use of that information to help us provide the service.
To better understand your preferences we may use data from the Company’s marketing firms. We may also combine that information with data that is publicly available and data that we receive from other reputable sources. This data may include postal address updates and demographic data.  We collect information to respond to customer service inquiries and for analysis purposes only. All data combined and stored with online data is protected by this privacy policy.

California Civil Code Section 1798.83 permits users of our Site that are California residents to request a notice identifying the categories of Personally Identifiable Information that we share with third parties for their direct marketing purposes. If you would like to make such a request, please submit a written request, specifying that you would like a “California Privacy Notice,”.

Tracking Mechanisms and Deletion of Cookies

We use Cookies, Pixel tags and Web Beacons to gather non-personal information about our Website traffic and usage patterns. “Cookies” are small text files that help us to personalize the content of our Website. Pixel tags allow us to send you email in a format you can read and let us know when you have opened an email message from us.  “Web Beacons” are electronic files used to track your navigation on a Website or collection of Websites, the completion of transactions, submittal of applications and browsing behavior.

We use cookies and other tracking technology to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and keep track of advertisements and compile aggregate data about Website traffic and Website interaction so that we can offer better Website experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our Website visitors. These service providers are permitted to use the information collected on our behalf to help us conduct and improve our business.

If you prefer, you can choose to turn off all cookies via your browser settings. However, if you turn your cookies off, some of our services may not function properly. You can choose to have your computer warn you each time a Cookie is being sent or you can choose to turn off all Cookies. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your Cookie settings. If you turn Cookies off, you won’t have access to many features that make your Website experience more efficient and some of our services will not function properly.

We may use pixel tags to collect information about your visit, including the pages you view, the links you click and other actions taken in connection with our Websites and services. Through pixel tags, we also collect certain standard information that your browser sends to every Website you visit, such as your IP address, browser type and language, access times and referring Website addresses.

Online Behavioral Advertising Disclosure

We use third-party advertising companies to create and serve ads when you visit our Website. These companies may use information about your visits our company websites and other Websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, please visit http://www.networkadvertising.org/.

Aqaba Tech is the third-party that provides these marketing services for us.  To opt out of Motor City Hot Tub’s data collection and advertisement services, please email Motor City Hot Tubs @ motorcityhottub@gmail.com.


Description of the Type of Online Data Collected, How it is Used/Transferred, and Opt-Out

Non-Personally Identifiable Information: When you visit the Website, we collect some basic information that does not identify individual users. This includes pages visited, types of products purchased, and feedback from our visitors, as well as location data, logs and other communication data, and information about your computer and internet connection, including your IP address, operating system and browser type. We then aggregate this information with other pieces of information to improve our Website and make your experience on the Website as valuable and efficient as possible. Pages of the Website may use devices that permit us to count users who have visited those pages and for other related Website statistics.

Third-party advertising companies may use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to this and other Websites in order to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie or third-party web beacon to collect this information. These third-party cookies do not collect personally identifiable information. For more information about cookies and how to opt out of third-party data collection, please see the “Offline/Online Data Use/Transfer and Opt-Out” Section of this policy.

Personally Identifiable Information: If you purchase an item online from us or interact with our Website by submitting feedback, joining a mailing list, or writing a product review, you provide us or our third-party service providers with information including:

  • First and last name
    • Billing address
    • Shipping address(es)
    • Email address
    • Phone number
    • Credit card account number

Offline/Online Data Use/Transfer and Opt-Out:

For Advertisers that are not transferring offline data

We may share your non-personal information to deliver tailored advertising to you that match your interests when you visit our Website as well as other Websites.

You may opt out of the use of your information for tailored advertising purposes. To learn more about the use of this information or to choose not to have this information used by our third-party advertising partner by opting out, please visit the Network Advertising Initiative by clicking here. If you delete your Cookies, use a different browser, or buy a new computer, you will need to renew your opt-out choice.

For Advertisers that are transferring offline data:

We may share your personally identifiable information and non-personal information, including your name, address, email address, and any transactions you conduct on our Website or offline with us with a third-party advertising partner and its service providers in order to deliver tailored advertising to you that matches your interests when you visit our Website and other Websites. Our advertising partner will make the data that we provide anonymous, so no one else will receive your personally identifiable information.

You may opt out of the use of your information for tailored advertising purposes. To learn more about the use of this information or to choose not to have this information used by our third-party advertising partner by opting out, please visit the Network Advertising Initiative by clicking here. If you delete your Cookies, use a different browser, or buy a new computer, you will need to renew your opt-out choice.

Using Information

We may use the information we collect to:

  • Customize and/or personalize your communications
    • Process and/or fulfill your order requests
    • Better respond to your customer service inquiries
    • Communicate with you about our products and events, and for other promotional purposes
    • Improve our business
    • Administer contests, promotions, surveys or other Website features

* Please note that we have the ability to retain any data that you provide on this Website, even if you do not complete your registration or transaction by clicking submit or next. Such contact details and data may be used to contact you to inquire why you did not complete your registration or transaction.

Sharing Information

We may provide your information to the Company’s wholly-owned companies and affiliates, which may be outside the U.S. For the purpose of operating our business, we may transfer information between the Company and our third-party service providers who use that information only to conduct the Company’s business. For example, they may handle the Company’s credit card processing, shipping, data management, email distribution, market research, information analysis, and promotions management. We provide our preferred service providers with the information they need to perform their services and work with them to respect and protect your information. We do not provide your personally identifiable information to any third parties for their own marketing purposes.

On rare occasions, we may disclose specific information upon governmental request, in response to a court order, when required by law, regulation, subpoena or legal process, to enforce our Website policies including investigation of potential violations, to detect, prevent, or otherwise address fraud, security or technical issues, or to protect our or others’ rights, property, or safety. We may also share information with companies assisting in any of the above purposes. We do not provide information to these agencies or companies for marketing or commercial purposes.

Protecting Information

We use a variety of security measures, including commercially reasonable encryption and authentication tools to maintain the safety of your personal information. Your personal information is contained behind secure networks and is only accessible to a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All credit card information you supply is transmitted to a third-party service provider via Secure Socket Layer (SSL) technology. Regardless of these efforts, no data transmission over the Internet can be guaranteed to be 100% secure.

Children’s Privacy

We do not knowingly collect personal information from children under 13. The Company believes that parents should supervise their children’s online activities and consider using parental control tools available from online services and software manufacturers that help provide a child-friendly online environment. These tools can also prevent children from disclosing online their name, address and other personal information without parental permission. 

Policy Changes

We may change our Privacy Policy at any time. We encourage you to refer to this policy on an ongoing basis so that you understand our current Privacy Policy.   This Privacy Policy was updated in July, 2023.

Questions and Feedback

We welcome your comments regarding this Policy. If you have questions or concerns regarding this Policy, please contact us by sending your communication to motorcityhottub@gmail.com